Order Management Overview
Automated quoting and ordering for direct ship products
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Call centre / In store
To take orders or create quotes in store or over the phone – our system allows account managers and sales staff to order from distribution on behalf of customers for delivery either direct ship or to the store. Inc credit card processing.
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Online Orders
Orders from the web store immediately arrive in our orders inbox. With a few clicks (or automatically) the orders are fulfilled and status and tracking information feeds back to the web store for customers to view. Plus links to accounts.
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Quote & order directly from your ERP / CRM
give sales staff access to create quotes and orders from within the CRM or ERP with accurate stock and prices for all your suppliers stock. Links to MsCRM, Sage, Navision plus an open API.
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